Elite of Lexus Award
On behalf of our entire team at Lexus of Akron-Canton, we’re honored to once again be a recipient of the Elite of Lexus Award for 2023. This occasion marks the 7th consecutive and 18th overall time our dealership has received this award. Achieving this national recognition involves adhering to exceptional standards in both sales and service. In addition to the hard work and dedication of our entire staff here at Lexus of Akron-Canton, we’d also like to thank our loyal customers who have given us the opportunity to exceed their expectations with every visit. We remain committed to continuous improvement and we cordially invite you to see what it truly means to Experience Amazing at Lexus of Akron-Canton.
Elite of Lexus Award Criteria
Earning the coveted Elite of Lexus Award requires a multi-faceted approach to customer care. Only the top-tier of dealers across the nation are selected based on a variety of performance and quality metrics outlined by Lexus, including
New and Used Sales Teams:
- Meeting New and L/Certified Sales Volume Targets
- Achieving Lexus Sales Retention Benchmarks
Service and Parts Teams:
- Meeting Service Repair Order Volume Targets
- Having a Dedicated Lexus Diagnostic Specialist (DS) Technician
- Achieving Lexus Service Retention Benchmarks
Other Criteria:
- Client Overall Satisfaction (“OSAT”) Survey
- Dealership Facility Standards (Ensures that our clients are in an environment that’s as luxurious as possible.)
Lexus of Akron-Canton - Elite of Lexus Award Recipient for 18th Time!
Lexus of Akron-Canton is truly honored to be recognized as one of the most premier dealerships in the country with our 7th consecutive and 18th overall Elite of Lexus Award. It takes a collective effort from every department to maintain and grow our commitment to excellence. Our team cordially invites you to Experience Amazing at our award-winning dealership here at Lexus of Akron-Canton.